Frequently Asked Questions

Eloipharm combines traditional Ugandan herbal wisdom with rigorous modern pharmaceutical science. Every product is NDA approved, lab-tested, and produced without synthetic additives. We maintain the highest quality standards with transparent, locally-sourced ingredients.

Yes. All Eloipharm products are approved and registered with the National Drug Authority of Uganda (NDA). We comply with NDA guidelines and international pharmaceutical standards.

Most Eloipharm products are designed to complement each other safely. However, if you are on prescription medications or have specific health conditions, we recommend consulting your healthcare provider before combining products.

Every batch undergoes rigorous testing including microbial analysis, contaminant screening, and potency verification. We maintain strict quality controls at every stage of production.

Eloipharm products are formulated with natural herbs and are generally well-tolerated. Always read the label, follow dosage instructions, and consult a healthcare professional if you have allergies or are pregnant or nursing.

Shelf life varies by product — typically 2 to 3 years from the manufacture date. Always check the expiry date printed on the packaging and store products in a cool, dry place away from direct sunlight.

Eloipharm products are available at our stockist locations in Kampala: KM Plaza (Wandegeya) and AM Legacy Plaza (Gayaza Road). You can also contact us on WhatsApp at +256 758 329 111 for direct orders.

Yes! We offer delivery for qualifying orders. Contact our team via WhatsApp at +256 758 329 111 or email [email protected] for delivery options and pricing.

Absolutely. We welcome partnerships with pharmacies, wellness centres, and retail shops. Contact us via WhatsApp at +256 758 329 111 or email [email protected] for wholesale rates and terms.

Yes. Eloipharm is proudly Ugandan-owned and operated, registered in 2011. We source ingredients locally, employ Ugandan pharmacy professionals and researchers, and reinvest in Uganda's pharmaceutical and herbal medicine industry.